Updated: July 21, 2026
Effective: July 10, 2026
To protect your account security and personal information rights, please carefully read and fully understand these instructions before applying to cancel your Yueche Nanxia Community account.
Account cancellation is an irreversible high-risk operation. After cancellation is completed, the original account, profile, favorites, browsing history, in-app messages, and other data generally cannot be restored.
If you still need to use the account or retain account data, please do not apply for cancellation.
1. Scope
These instructions apply to the account cancellation service of the Yueche Nanxia Community App.
- App name: Yueche Nanxia Community
- Operator: Dongguan Yongzhi Technology Co., Ltd.
- Contact email: i@znnu.com
These instructions form part of the Yueche Nanxia Community User Agreement and the Yueche Nanxia Community Privacy Policy.
For rules on personal information processing, please also read the Yueche Nanxia Community Privacy Policy.
2. What Account Cancellation Means
Account cancellation means that you actively apply to terminate use of your Yueche Nanxia Community account and related account services.
After account cancellation is completed:
- The original account will be terminated;
- You will no longer be able to log in with that account;
- Login credentials related to the account will become invalid;
- The phone number, email address, and WeChat identity bound to the account will be unbound;
- Personal information related to the account will be deleted or anonymized in accordance with laws and regulations;
- Information that laws and regulations require to be retained will be isolated and stored for the necessary period.
Cancelling your Yueche Nanxia Community account does not cancel your phone number, email account, WeChat account, or Apple account, and does not affect your normal use of the corresponding third-party services.
3. Confirm Before Cancellation
Before submitting an account cancellation request, please confirm that:
- The currently logged-in account is legally owned and used by you;
- You fully understand the effects of account cancellation;
- You have backed up or handled information that you need to retain;
- You no longer need the profile information under the account;
- You no longer need the article favorites and browsing history under the account;
- You no longer need the in-app messages and read status under the account;
- You understand that the original account and related data generally cannot be restored after cancellation;
- You have handled complaints, appeals, or other unfinished matters related to the account.
If you have not completed the above matters, we recommend postponing account cancellation.
4. Cancellation Conditions
To protect account security, the following conditions are usually required when applying for account cancellation:
Valid account status: The current account exists and has not already been cancelled.
Logged-in account: The request must be submitted under a valid current login status.
Identity verification completed: Verification must be completed through the account’s existing binding methods.
Active user confirmation: You must read these instructions and confirm cancellation again.
No abnormal operation: There must be no obvious security risks such as malicious requests or batch operations.
Compliance with legal requirements: There must be no circumstance where laws and regulations clearly require temporary retention of relevant data.
We will not set unreasonable conditions to prevent you from cancelling your account.
If the account is frozen, restricted, or unable to log in, you may still apply for cancellation through the contact email published in these instructions. We will handle the request in accordance with law after verifying your identity.
5. Identity Verification Methods
To prevent others from impersonating you and applying to cancel your account, necessary identity verification is required before cancellation.
The system will provide one or more verification methods based on the actual binding status of the current account:
- Verification code sent to the bound phone number;
- Verification code sent to the bound email address;
- Authorization verification through the bound WeChat identity;
- Other secure verification methods permitted by laws and regulations.
During verification, please note:
- Verification codes will only be sent to the phone number or email address already bound to the current account;
- WeChat verification should use the WeChat identity already bound to the current account;
- Do not provide verification codes or login credentials to others;
- Verification codes and cancellation confirmation status are valid only for a certain period;
- Identity verification information is used only to verify account ownership and ensure cancellation security.
If the existing binding methods are no longer available, please contact us through the email address published in these instructions.
6. Account Cancellation Process
The account cancellation process is usually as follows:
- Log in to the account to be cancelled;
- Enter the account cancellation page provided in the App;
- Read the Yueche Nanxia Community Account Cancellation Instructions;
- Confirm that you understand the effects of cancellation;
- Select an available identity verification method for the current account;
- Complete phone number, email, or WeChat identity verification;
- Confirm cancellation again after verification succeeds;
- The system checks account status and the cancellation request;
- Account cancellation is executed after verification passes;
- Local login status is cleared after cancellation;
- The App switches to guest or logged-out status.
When the page indicates that account cancellation is successful, the cancellation operation has been completed.
Before cancellation is completed, if the system still provides a back or cancel entry, you may stop the cancellation operation. Once account cancellation is completed, it cannot be revoked.
7. What Happens After Cancellation
After account cancellation is completed, the following effects will occur:
Account and Login Status
- The original account will be terminated;
- The original account can no longer log in;
- The account’s access token, refresh token, and other login credentials will become invalid;
- Server-side sessions related to the account will be terminated;
- The login status saved locally by the App will be cleared.
Account Binding Relationships
- The bound phone number will be unbound;
- The bound email address will be unbound;
- WeChat OpenID, UnionID, and other identity identifiers will be unbound;
- The user binding relationship between device push tokens and the original account will be removed.
Unbinding WeChat does not cancel your WeChat account or delete your data in WeChat.
User Profile
The following profile information will be deleted, cleared, or anonymized:
- User nickname;
- User avatar;
- Association between user account ID and profile information;
- Phone number and email binding relationships;
- WeChat identity binding relationship;
- Other personal profile information directly related to the account.
Favorites and Browsing History
The following data will be deleted or disassociated from you:
- Article favorite records;
- Article browsing history;
- Favorite time;
- Browsing time;
- Other account-level content operation records.
In-App Messages
The following account-level message data will be deleted, anonymized, or disassociated:
- In-app message inbox;
- Message read status;
- Message receiving records;
- Message push relationship for the account.
Other Account Data
Other personal information directly related to the account will be deleted, anonymized, or disassociated according to data nature, processing purpose, and legal requirements.
8. Information That May Continue to Be Retained After Cancellation
Account cancellation does not mean that all information will immediately disappear from all storage media at the same time.
To fulfill legal obligations, protect system security, and handle complaints and disputes, we may continue to retain the following information for the necessary period:
Security logs: Used to prevent attacks, fraud, account theft, and malicious operations.
API and operation logs: Used for troubleshooting, security audits, and service stability maintenance.
Cancellation records: Used to prove the cancellation request and processing result.
Complaint and dispute records: Used to handle complaints, appeals, litigation, or other disputes.
Violation handling records: Used to fulfill legal obligations and cooperate with investigations by relevant authorities.
Information required by law to be retained: Used to comply with laws, regulations, and competent authority requirements.
Anonymized information: Statistical information that can no longer identify a specific natural person.
Continuously retained information will be isolated from daily business and processed only within the scope necessary to achieve statutory or security purposes.
After the necessary retention period expires, we will delete or anonymize it in accordance with law.
9. Backup Data Processing
Due to system backup and disaster recovery mechanisms, some deleted information may temporarily remain in backups.
For relevant information in backups:
- It will not be restored to the daily business system for continued use;
- It will not be used for marketing, recommendation, or purposes unrelated to backup;
- It will be gradually deleted or overwritten according to backup update and destruction cycles;
- If backups must be used for security recovery, we will perform corresponding deletion or anonymization again.
10. Circumstances That May Temporarily Prevent Cancellation
Account cancellation may temporarily fail in the following circumstances:
- The current account is not logged in or the login status has expired;
- The current account does not exist or has already been cancelled;
- The identity verification code is incorrect, expired, or verification attempts are excessive;
- WeChat identity authorization verification fails;
- The identity currently used does not match the identity bound to the account;
- The cancellation request status is invalid or expired;
- Operations are too frequent and trigger account security protection;
- System maintenance, network abnormality, or server failure occurs;
- The account has abnormal login or theft risk and requires further identity verification;
- There are unresolved complaints, appeals, or disputes that require necessary handling first;
- Laws, regulations, or relevant authorities require temporary retention of relevant information;
- Other circumstances where further verification is necessary to protect account security.
When cancellation fails, the App should try to display the reason or handling prompt.
You may re-verify, try again later, or apply for manual processing through the contact email according to the prompt.
11. Whether Cancellation Affects Pre-Cancellation Liability
Account cancellation does not exempt you from liabilities that you should bear under law for using the App before cancellation.
If there were illegal or non-compliant acts, infringement of others’ rights, malicious attacks, fraud, complaints, or other disputes before cancellation, we may retain necessary records and handle them in accordance with law within the legally permitted scope.
We will not permanently refuse your cancellation request merely because of general account restrictions or historical violation records.
12. Whether You Can Register Again After Cancellation
After account cancellation is completed and binding relationships are removed, you can usually use the original phone number, email address, or WeChat identity to register again.
Please note when registering again:
- A new account will be generated after re-registration;
- The new account is independent from the cancelled original account;
- The original account profile will not be restored;
- The original account’s article favorites will not be restored;
- The original account’s browsing history will not be restored;
- The original account’s in-app messages will not be restored;
- Original account data will not be automatically migrated to the new account;
- Information lawfully retained after cancellation will not be re-associated with the new account.
If re-registration is restricted by system security policies, please contact us through the contact method published in these instructions.
13. Local Data Processing
After cancellation succeeds, the App will clear or reset local login status and necessary cache related to the original account, including:
- access token;
- refresh token;
- local user profile cache;
- local account binding status;
- local in-app message and unread status cache;
- other local data directly related to the original account.
The following data not directly bound to the account may continue to be retained:
- General App settings;
- Map display settings;
- Theme and appearance settings;
- Necessary cache that does not contain account identity;
- System notification permission status.
You may also uninstall the App to further clear local app data on the device.
14. Push Notifications After Cancellation
After account cancellation, we will remove the user binding relationship between the original account and device push tokens.
After cancellation:
- You will no longer receive personal in-app message push notifications sent to the original account;
- Individual messages already in the system push queue may still arrive briefly;
- If you keep the App and allow notification permission, you may still receive public notifications for guest devices;
- You can disable notification permission for the App at any time in iOS system settings.
Disabling notification permission does not affect account cancellation results.
15. Third-Party Services After Cancellation
Cancelling your Yueche Nanxia Community account does not automatically cancel or delete your accounts or data in the following third-party services:
- WeChat;
- Apple;
- Mobile carriers;
- Email service providers;
- Other independent third-party services.
If you need to cancel a third-party account or delete information retained by a third party, please follow the rules provided by that third party.
16. Account Cancellation for Minors
Minors applying for account cancellation should do so with the consent and guidance of their guardians.
If personal information of minors under the age of fourteen is involved, we may need to verify the guardian’s identity and guardianship relationship.
If a guardian believes that a minor has registered or used the App without consent, the guardian may contact us through the contact method published in these instructions.
17. Please Operate Carefully
After account cancellation is completed, the following content generally cannot be restored:
- Original account identity;
- Phone number, email address, and WeChat binding relationships;
- User nickname and avatar;
- Article favorites;
- Browsing history;
- In-app messages;
- Message read status;
- Account login records and personalized status;
- Other data directly related to the account.
Please confirm that you no longer need to use the account and related data before submitting a cancellation request.
18. Contact Us
If you encounter issues during account cancellation, or have any questions about account cancellation and deletion of personal information, you may contact us through the following methods:
- App name: Yueche Nanxia Community
- Operator: Dongguan Yongzhi Technology Co., Ltd.
- Contact email: i@znnu.com
To protect account and personal information security, we may need to verify your identity before handling a cancellation request.
We will process and respond after receiving your request in accordance with laws and regulations or within a reasonable period.
19. Updates to These Instructions
We may update these instructions according to laws and regulations, business changes, and adjustments to the cancellation process.
If updates materially affect your account cancellation rights, we will notify you through App pop-ups, announcements, in-app messages, or other reasonable methods.
20. Miscellaneous
- If any provision of these instructions is invalid or unenforceable, it will not affect the validity of other provisions;
- Headings in these instructions are for convenience only and do not affect the interpretation of specific content;
- Matters not covered by these instructions shall be handled in accordance with the Yueche Nanxia Community User Agreement, the Yueche Nanxia Community Privacy Policy, and relevant laws and regulations;
- Account cancellation does not restrict your lawful rights to request access, correction, deletion of personal information, or withdrawal of authorization.